Rebecca Lewis | User Experience Designer

MSc in UX Design

Hi I’m Rebecca, a User Experience Designer with a passion for user research and data-driven design

Featured Work

Website Redesign | Professional

Enabling self-serve & streamlining Vhi customer queries

Vhi’s call centre receive thousands of calls daily from customers relating to queries that can be self-served online. 

Through research and design, we increased self-serve by 30% on Vhi’s website.

Live Website

Mobile App Design | Academic

Helping student nurses & preceptors plan & assess learning on clinical placements

Evaluating the perspectives of Irish student nurses and preceptors of a mobile app with digitized version of paper forms used to support learning and assessment in clinical practice. 

Major Research Project completed as part of an MSc in User Experience Design at IADT. First Class Honours received.

Website Redesign | Academic

Empowering new Currencyfair users through increasing service understanding

New Currencyfair users are hesitant to use the service due to lack of knowledge about how it works and their experience with using traditional banking. 

This project focuses on a re-design aimed to empower customers to use the service by providing them with the learning resources they need.

Website Re-Design | Professional

Helping a start-up increase conversion and retention rates on their website

Barcelona-based online art marketplace start-up owners experienced the problem of low conversion and retention rates on their new website.

This project focuses on a website re-design which aims to educate and empower users and encourage new customers to sign up and increase customer loyalty.

Rebecca Lewis | User Experience Designer

MSc in UX Design

Hi I’m Rebecca, a User Experience Designer with a passion for user research and data-driven design

Featured Work

Website Re-Design | Professional

Enabling self-serve & streamlining Vhi customer queries

Vhi’s call centre receive thousands of calls daily from customers relating to queries that can be self-served online. 

Through research and design, we increased self-serve by 30% on Vhi’s website.

Live Website

Mobile App Design | Academic

Helping student nurses & preceptors plan & assess learning on clinical placements

Evaluating the perspectives of Irish student nurses and preceptors of a mobile app with digitized version of paper forms used to support learning and assessment in clinical practice. 

Major Research Project completed as part of an MSc in User Experience Design at IADT. First Class Honours received.

Website Re-Design | Academic

Empowering new Currencyfair users through increasing service understanding

Currencyfair users are hesitant to use the service due to lack of knowledge about how it works and their experience with using traditional banking. 

This project focuses on a re-design aimed to empower customers to use the service by providing them with the learning resources they need.

Website Re-Design | Professional

Helping a start-up increase conversion and retention rates on their website

Barcelona-based online art marketplace start-up owners experienced the problem of low conversion and retention rates on their new website.

This project focuses on a website re-design which aims to educate and empower users and encourage new customers to sign up and increase customer loyalty.